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MAX FAQ

Q: What are MAX's tagging codes?
A: MAX's tagging codes include the following:

  • Event date
  • Location (City name)
  • Location (Venue name)
  • MAX Program area (MAX Foodie, MAX Social, etc.)
  • Event host's last name
  • Cost
    • $ = under $20
    • $$ = under $50
    • $$$ = under $100
    • $$$$ = over $100



Q: I know I can get a MAX membership online. How can I pay for it in person?

A: It is always best and easiest to pay for your MAX membership online. If you want to pay for a membership at a MAX event, please the event host, who may have a membership card for you to complete. However, we cannot guarantee these forms will always be available. If your event host has the form available and has access to our credit card gateway, you may be able to pay for your membership at that time. Your MAX host will take your completed membership card and ensure the application info is input. Shortly afterwards, you will receive an email acknowledging your payment with information as to how to set up your account. MAX does not accept cash for membership payments.


Q: I would like to purchase a ticket to an event for someone else. How can I do that?
A:
If you have NOT already registered yourself, you can purchase a ticket for someone else by adding them as a guest at the time you register.

If you HAVE already registered, you will get a message saying you have already registered if you attempt to complete the registration form a second time using your contact information. To register your guest, please use their email address to register for the event. You must be logged out of your account (if applicable) to do this. If your guest is a MAX member, the system will automatically fill in the rest of their contact information. If your guest is not a MAX member, you will be asked to fill in their information. Please use your guest's information (name, phone number, etc.) to complete this section. The payment information you enter does not have to match the name of the person being registered, which will allow you to pay for their registration if you so choose.


Q: How can I see MAX events on my personal calendar?
A: You can add a single event or all MAX events to your calendar.

  • Click here for directions on how to add individual events to your personal calendar.
  • To see all MAX events on your Google calendar, use the email address maxsf.org@gmail.com and these directions on how to add another calendar to your own using an email address.


Q: How can I become a MAX member?
A:
You can find out more about becoming a MAX member here or jump directly to the membership application here.


Q: How can I renew my current membership?
A:
If you have not already, login by clicking the user/person icon in the top right corner of the site. Once logged in, click the user/person icon again and select "View profile." Click the "Renew" button to complete the renewal process.


Q: How can I upgrade to a Couples or Sustaining membership?
A:
To upgrade your membership, please send an email with your request to concierge@maxsf.org. We will change your membership level and create an invoice for the difference in price. You can then login to your profile and pay the invoice. As soon as the payment is made, your new membership level will be active.

MAX
351 Diamond Street
San Francisco, CA 94114
(415) 562-5582
concierge@maxsf.org

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